I’m worried that I might not be able to continue to make my payments – can you help?

Yes, we’re here to help. We’re aware that many things can impact people’s livelihoods and cause financial hardship. If you think you may be unable to maintain your regular policy payments, please contact us as soon as possible on 0344 412 2137. Our opening hours are Monday-Saturday, 8am-6pm.

We have specialists on hand who can discuss your individual circumstances and agree how we can help with your financial situation. There are several ways we may be able to help including; moving your payment dates, agreeing partial payments or payment holidays in the short term and removing any fees applied to your policy.

Don’t wait until you miss a payment as we can help you in advance. We ask that you don’t cancel your payments or direct debits as this can result in your policy being cancelled and we don’t want you to be left uninsured, please get in touch with us in the first instance.