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In an ideal world, we hope that you won’t need to make a claim with us, but we all know this isn’t always the case. If you should need to contact us to make a claim please rest assured we have a dedicated team ready to help you 24 hours a day, 7 days a week.
Call us now on 0344 412 2143
If you would like more information on what happens when you make a claim, please click here.
Useful information to have when calling us
The name of the policy holder
The address of the claim
9 characters in length.
Only if a crime has been reported.
No, not all incidents will result in a claim. However, you do need to notify us in all cases to ensure our records are up to date and that you have the correct level of cover.
If you have a query regarding an existing claim, when you first reported your claim you would have been given a number for the insurer directly or a personal claims management number. This is the number you should use for any queries relating to your claim. If you have lost this number, please call our Claims Department and select the option for claims already reported.
If your property is uninhabitable as a result of a claim your insurer may arrange alternative accommodation for you.