Understanding Insurance

We’ll cover your personal belongings too What it covers Up to £200 for personal belongings not permanently fitted to the car Lost or damaged items

Please don’t send us anything by post at the moment, as this service may experience some delays. If you need to send us proof of

Please log in to ‘My Account’ in the first instance if you need to view or manage your policy. Our web chat team will also

Please log in to ‘My Account’ in the first instance if you need to view or manage your policy. Our web chat team will also

Someone’s got hold of your credit card? Don’t worry What it covers Your insurer will pay up to £500 for loss from fraudulent use of

Your contents is outside? No problem What it covers Loss or damage to contents outside the home but within the boundaries of the land belonging

If you lose your freezer contents you’ve got backup What it covers Up to £500 per claim with a maximum of £1000 during the period

Great news – your contents are covered when you’re not at home What it covers Protection for contents temporarily removed from your home for up

If you need a door lock replacing your policy with Dial Direct covers that What it covers Up to £500 for the replacement and installation

The buildings are covered for loss or damage caused by escape of water What it covers Cover against loss or damage caused by escape of

From smoke to earthquake damage, you’re covered What it covers You will be covered against loss or damage caused by Fire, smoke, explosion, lightning or

We understand that when land moves it can cause you problems. Our subsidence cover is here to help. What it covers The buildings are insured

We’ll cover you against falling trees too What it covers The buildings are insured against loss or damage caused by falling trees and branches What